Privacy Policy

1. Introduction

At Keke Drop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this privacy policy carefully.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Request or provide a ride
• Contact customer support
• Participate in surveys or promotions
• Communicate with drivers or riders

This information may include your name, email address, phone number, profile picture, location data, and other information you choose to provide.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete ride requests
• Send you technical notices and support messages
• Respond to your comments and questions
• Ensure safety and security of our platform
• Detect, prevent, and address fraud and abuse
• Comply with legal obligations

4. Location Information

When you use Keke Drop, we collect precise location data from your mobile device. This is necessary to:

• Match you with nearby drivers or riders
• Enable real-time tracking during rides
• Calculate accurate fares
• Improve our routing and matching algorithms

You can disable location services at any time through your device settings, but this will limit your ability to use our services.

5. Information Sharing

We share your information only in the following circumstances:

• With other users: We share your name, photo, and pickup/dropoff locations with matched riders or drivers
• With service providers: We work with third-party companies to provide services like cloud hosting and analytics
• For legal reasons: We may disclose information if required by law or to protect the rights and safety of Keke Drop and our users
• With your consent: We may share information for other purposes with your permission

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access and update your account information
• Delete your account and personal data
• Opt out of promotional communications
• Request a copy of your data
• Object to processing of your data

8. Children's Privacy

Keke Drop is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@kekedrop.app
• Phone: +234 800 000 0000
• Address: Keke Drop HQ, Lagos, Nigeria